If you want to change or cancel your order, please email info@ankle-biters.com with your order details as soon as possible and we will try to help. However, there may be a chance that your order has already been dispatched, which in that case, means that we are unable to make anymore changes.

Unfortunately, at the moment we don't offer any gift wrapping service or the option to add a card to an order. But hopefully one day in the future!

Please note that for larger orders, the products in your order may be split into two (or more) fulfilments. 

We recommend checking the email with your tracking link to see if you receive any additional tracking information. If your item is indeed missing or MIA, please reach out to us at info@ankle-biters.com!

Please visit our Shipping Policy page for all the details you need regarding shipping times. If there are any queries not covered, please shoot us an email at info@ankle-biters.com

Please visit our Shipping Policy page for all the details you need regarding shipping. If there are any queries not covered, please shoot us an email at info@ankle-biters.com