Shipping Information

What are the shipping costs?

At Ankle-Biters we strive to provide low shipping rates Australia wide. There is a shipping costs calculator in the checkout to help you calculate the exact shipping costs for your order.

All of our domestic and international post is traceable.

 

Is free delivery available on any orders?

Free standard shipping within Australia is available for any orders of $75 and over. 

 

Is a signature required and will I be able to track my order? 

A confirmation email will be sent to you advising the tracking number of your shipment as soon as your order is ready to be dispatched.

As our orders are sent via standard post, no signature is required.

 

Can I have my parcel delivered to a parcel locker?

Yes, absolutely. We send all of our parcels via Australia Post so you are free to provide a parcel locker address for your delivery.

 

Incorrect delivery address/returned parcels

If an incorrect delivery address is provided or a parcel is returned to Ankle-Biters as undeliverable, an extra postage fee will apply to re-send.

 

International Shipping

We offer worldwide shipping, the online calculator will give you the correct quote for your country. We are always adding new countries, if the online calculator does not return  with a quote please contact us and we will let you know how much it will cost. Unfortunately, we cannot ship to Cuba, Iran, North Korea, Libya, Balkans, Cote d’Ivoire, Congo, Iraq, Liberia, Sudan, Syria and Zimbabwe.e.

 

How long it will take to have my goods delivered?

Faster than you expect! Give us 24-48 hours to prepare your order and after that your parcel will be delivered by Australia Post in 1 to 6 business days, though usually faster.